Privacy Policy
At FloraClean, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website or services. By using our services, you agree to the terms described in this policy.
1. Information We Collect
We may collect personal information directly from you, such as:
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Contact Details: Name, phone number, email address, and physical address.
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Business Information: Company name, job title, and industry.
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Payment Information: Details necessary for processing payments and invoices.
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Website Usage: Information collected through cookies, including your IP address and browsing preferences, to improve your experience.
2. How We Use Your Information
The information we collect is used to:
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Provide and deliver our cleaning services.
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Respond to inquiries and provide quotes or additional information.
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Process transactions and manage billing.
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Send updates, promotions, or notifications about our services.
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Improve our website functionality and personalise your user experience.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
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Service Providers: Trusted third parties who assist in delivering our services, such as payment processors or IT support.
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Legal Obligations: Authorities or organisations if required to comply with legal obligations or respond to lawful requests.
4. Data Security
We implement robust security measures to protect your personal data against unauthorised access, loss, or misuse. This includes encryption, secure servers, and regular security updates. However, no system is completely secure, and we cannot guarantee absolute protection.
5. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request corrections to inaccurate or outdated information.
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Withdraw consent for marketing communications.
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Request deletion of your personal information, subject to legal and regulatory obligations.
To exercise your rights, please contact us using the details below.
6. Cookies and Tracking
Our website uses cookies to enhance functionality and personalise your experience. Cookies may collect data on browsing preferences, helping us tailor content to your needs. You can manage or disable cookies through your browser settings, although this may impact your site experience.
7. Retention of Information
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.settings, although this may impact your site experience.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and significant changes will be communicated to you directly.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and significant changes will be communicated to you directly.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
FloraClean
Email: info@floraclean.com.au
Website: www.floraclean.com.au
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Last Updated: 09/12/2022